Frequently asked questions
The questions we hear most often. If yours is not here, write to us and we will answer.
Cargo is received at our warehouse in China with an inspection and a record of its condition, with a photo report where needed. Cargo insurance covers damage or loss along the route. We reinforce packaging on request.
The rate depends on the shipping method, weight and volume of the cargo. Quotes are prepared individually: send a request through the calculator and a manager will send you the cost within an hour during business hours.
Air freight takes 3 to 12 days, road freight 15 to 25 days. The main routes run from China to Bishkek via our warehouses, with optional pickup from your supplier and door-to-door delivery.
Air and road freight including dangerous goods; customs clearance and customs broker services; consolidation at our warehouses in China; cargo insurance; quality inspection; purchasing goods from your supplier at no commission; door-to-door delivery.
The company has operated as a freight forwarder in international transport for more than 10 years and provides customs declaration services. A precise list of licences and permits is available on request.
⚠️ These answers are a draft based on the current website. They need to be reviewed and verified before publication — particularly the points on licences and insurance.
Still have questions?
Write to us — we will answer anything about your cargo, timelines and paperwork.